Terms and conditions
Data identifying of the owner
These general terms and conditions of sale regulate in a comprehensive manner all sales transactions that may be offered, provided or carried out from the on-line shop located on the website https://geopannel.com owned by ÁNGEL RUÍZ IBAÑES S.A., (hereinafter ÁNGEL RUÍZ IBAÑES S.A.), with Tax Identification Number or Code No. A-26019885, registered office at C/ Las Cañas 101 P.I. Cantabria 26.009 Logroño, La Rioja, Spain.
Accessing, browsing and using the website confers the condition of user, and therefore, from the moment the user starts browsing the website, he/she accepts all the Conditions established herein, as well as any subsequent modifications, without prejudice to the application of the corresponding legal regulations that must be complied with according to the case in question.
The User assumes responsibility for the correct use of the website. This responsibility shall extend to:
To make use of the website only to make enquiries and legally valid purchases or acquisitions.
Not to make any false or fraudulent purchases.
To provide truthful and lawful contact details, e.g. e-mail address, postal address and/or other details.
The User declares that he/she is over 18 years of age and has the legal capacity to enter into contracts through the website.
The website is mainly aimed at Users resident in Spain. ANGEL RUÍZ IBAÑES S.A. does not guarantee that the Website complies with the legislation of other countries, either totally or partially.
Applicability of the general conditions
These Terms and Conditions of Sale shall apply solely and exclusively to business people and professionals, and under no circumstances to persons who are end consumers.
In order for users to hold the status of Client, they must meet the following requirements:
Be a professional and/or entrepreneur.
Act with a purpose related to their commercial activity, business, trade or profession.
These conditions regulate the use of the website https://geopannel.com that ÁNGEL RUÍZ IBAÑES S.A. makes available to its users and customers.
These General Conditions have been drawn up in accordance with the provisions of Law 34/2002 on information society services and electronic commerce and Law 7/1998 on General Contracting Conditions. ÁNGEL RUÍZ IBAÑES S.A. may modify them without prior notice, so we recommend that you consult them periodically, especially when you are about to make effective use of its online shop located on the website https://geopannel.com. Nevertheless, ÁNGEL RUÍZ IBAÑES S.A. undertakes to always keep them updated, to publish the latest version and to allow access and printing at any time.
ÁNGEL RUÍZ IBAÑES S.A. makes the following products available to Users (hereinafter indistinctly referred to as “the Products”):
The Products offered by ÁNGEL RUÍZ IBAÑES S.A. will appear on the website, with an indication of their characteristics and final price (including indirect taxes, expenses and the price of additional services), and are therefore available to Users prior to their request for services. The contracting of any of the products offered by ÁNGEL RUÍZ IBAÑES S.A. shall imply that it shall only be obliged to comply with the General Contracting Conditions established herein, in accordance with the products described.
ÁNGEL RUÍZ IBAÑES S.A. may only be liable for or in relation to the provision of the products if the defects or irregularities are a direct consequence of any fraudulent, culpable or negligent act directly and exclusively attributable to ÁNGEL RUÍZ IBAÑES S.A..
The territorial scope of the provision of services shall coincide with the territorial scope described in https://geopannel.com.
Conditions of access and purchase
Access to the ÁNGEL RUÍZ IBAÑES S.A. website is free and confers the condition of User on the person who accesses it, regardless of the subsequent use of the services offered.
The User must register in order to purchase in our store by filling out a form, which will involve assigning personal credentials consisting of a unique identifier (which will be the email address) and a password, whose conservation and custody will depend exclusively on the User, who must operate with due diligence. Therefore, it will not use other keys that are not theirs, in order to supplant other Users in the use of https://geopannel.com.
The purchase of products on https://geopannel.com can only be made by users over eighteen (18) years of age, who must follow the steps and instructions that accompany the entire purchase process, consisting, but not limited to:
(i) Completion of the registration form or the identification form for previously registered users;
(ii) On-screen display of the order summary, delivery conditions and shipping costs, if any;
(iii) Acceptance of purchase conditions, which implies the reading, understanding and irrevocable acceptance of each and every one of the present General Conditions, as well as, if applicable, of the existing Particular Conditions; and
(iv) immediate receipt of the summary e-mail in the account used for registration or – failing that – as soon as possible and always within the following twenty-four hours.
All orders will be considered purchase offers subject to these terms and conditions. ÁNGEL RUÍZ IBAÑES S.A. reserves the right to accept them if the requirements set forth in these terms and conditions are not met.
Once an order has been placed, the system automatically generates a confirmation of receipt of the order. However, this confirmation does not imply automatic acceptance of the order, since ÁNGEL RUÍZ IBAÑES S.A. reserves the right to request additional information related to identity and address to guarantee both the correct delivery of the order and to ensure the absence of fraud related to transactions.
Orders can be placed 365 days a year, at any time, except at times when the service is suspended for maintenance or other commercial circumstances and / or force majeure.
Any order is subject to product availability. In the event that it is not possible to deliver an order due to supply problems or insufficient stock, the user will have the option to wait until the product is available or cancel the order.
Delivery shall be deemed to have occurred at the time the user or a third party indicated by the user acquires material possession of the products.
The delivery time for the order will vary according to the shipping method selected and will be indicated on the website once the order confirmation is obtained, but in any case will not exceed 30 days from the date of the order confirmation. In the event that the delivery date cannot be met, we will inform the user of this circumstance and the user will be offered the option to go ahead with the purchase by setting a new delivery date or the possibility of cancelling the order and obtaining a full refund of the price paid.
If the recipient is absent at the time of delivery, a notice will be left so that he/she can pick up the shipment at the place and within the deadlines indicated. After this period has elapsed without collection, the shipment will be returned to ÁNGEL RUÍZ IBAÑES S.A..
Orders always travel at the risk and expense of the user/customer. Any supplementary expenses not foreseen in our rates (maritime packaging, special unloading methods, shipments by baggage regime, airplane, etc.) will always be for the account and risk of the user/customer.
The transport will be carried out by an external transport company that will make the deliveries on behalf of ÁNGEL RUÍZ IBAÑES S.A. and will follow up the orders with the pertinent security control measures.
Price and payment
It is understood that the price of each product is the one that will appear on the website at the time of placing each order or according to the particular agreement reached by the parties for a particular Order. The user must pay the marked price, including applicable taxes, along with shipping costs, which will be added to the final price to be paid.
Prices may be modified by ÁNGEL RUÍZ IBAÑES S.A. at any time and without prior notice without affecting orders already confirmed. However, even if confirmed, ÁNGEL RUÍZ IBAÑES S.A. will not be obliged to meet orders when the price is incorrect, especially when the error is manifest and easily recognizable.
The accepted means of payment are:
Payment by credit or debit card. We reserve the right NOT to accept certain payments with certain credit cards.
Payment by PayPal.
ANGEL RUÍZ IBAÑES S.A. reserves the right to change the payment methods, and may create new ones or eliminate any of the existing ones, without the user/customer of https://geopannel.com being able to make claims for this reason. However, if the change in the payment method affects an order already placed, from https://geopannel.com we will contact the user/customer to inform him/her of such change, offering him/her the option to cancel the order if he/she considers it convenient.
Payment by credit/debit card: The charge is made online, that is to say, in real time, through the payment gateway of the corresponding financial entity and once it has been verified that the data communicated are correct. In order to provide maximum security to the payment system https://geopannel.com uses secure payment systems of leading financial institutions in electronic commerce. In this sense, the confidential data are transmitted directly and in encrypted form (SSL) to the corresponding financial entity. The SSL encryption system used confers total security to the transmission of data through the network. The user/customer’s data is completely confidential and protected. Credit card information is not registered in any of our databases. They are only used in the virtual POS (Point of Sale Terminal) of the financial institution of ÁNGEL RUÍZ IBAÑES S.A., through its Secure Payment Gateway. Credit cards will be subject to checks and authorizations by the issuing entity, but if such entity does not authorize the payment, ÁNGEL RUÍZ IBAÑES S.A. is not responsible for any delay or non-delivery and will not be able to formalize any Contract with the user/customer. ANGEL RUÍZ IBAÑES S.A. reserves the right to verify the personal data provided by the user/customer and to take the measures it deems appropriate (including the cancellation of the order) so that the purchased goods are delivered in accordance with the data contained in the order.
The user/customer has the right to return all products purchased on the Website provided that he/she informs ÁNGEL RUÍZ IBAÑES S.A. within a maximum period of fifteen (15) working days from the date of delivery and meets the following conditions:
The product is in the same condition in which it was delivered, it must keep its original packaging and labeling.
The return is made using the same packaging with which the delivery was made or, failing that, with a similar format that guarantees the return in perfect condition.
Previously contact the Customer Service Department, where a claim number will be provided to follow up the process.
In the case of returns for defective products covered by the warranty or causes attributable to ÁNGEL RUÍZ IBAÑES S.A., the return service will be free of charge. In this case, ÁNGEL RUÍZ IBAÑES S.A. will reimburse the product and the corresponding shipping costs; partial returns and cancellations will give rise to partial refunds. In the event of returns not attributable to ÁNGEL RUÍZ IBAÑES S.A., the shipping costs will be borne by the user/customer, who will be previously informed.
Right of withdrawal
As the user/customer is considered an entrepreneur for the purposes of the General Law for the Defense of Consumers and Users, the right of withdrawal does not apply.
ANGEL RUÍZ IBAÑES S.A. undertakes to respect the legal guarantee of the products and services offered on its website as stipulated in the applicable legislation.
ANGEL RUÍZ IBAÑES S.A. has a customer service so that the User can manage their complaints, doubts, or request guarantees.
Users may address their complaints, claims or requests for information to the Customer Service Department of ÁNGEL RUÍZ IBAÑES S.A., using any of the following methods:
By sending a letter to the Customer Service Department of ÁNGEL RUÍZ IBAÑES S.A., at C/ Las Cañas 101 P.I. Cantabria 26.009 Logroño, La Rioja, Spain.
By sending an e-mail to firstname.lastname@example.org
By calling 941 255 321, from Monday to Friday ()
All doubts and especially complaints and suggestions will be dealt with as quickly as possible, without exceeding in any case the deadlines established by current legislation.
Likewise, you will have proof of the same by means of the delivery of a written receipt, on paper or any other durable medium.
Technical means to correct errors
The User/Customer is informed that in case he/she detects that an error has occurred when entering data necessary to process his/her purchase request on the Website, he/she may modify them by contacting GeoPannel using the contact details provided in the first clause (General Information) and/or through those enabled to contact the customer service. Likewise, this information may also be corrected by the User through his personal space of connection to the Website.
In any case, the User has access to the space, cart, or basket where his or her purchase requests are recorded and can make modifications.
Protection of personal data
ÁNGEL RUÍZ IBAÑES S.A., is the Responsible for the processing of the User’s personal data and informs you that these data will be processed in accordance with the provisions of the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of 27 April 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, so you are provided with the following processing information: Purpose of processing: To maintain a business relationship with the User. Data collected: The personal data collected on this site are as follows: Account opening: when creating the User’s account, his first name, last name, telephone number, postal address, Login: when the User logs on to the website, he records, in particular, his last name, first name, access data, usage data, location and payment data. Profile: the use of the services provided on the website allows the user to enter a profile, which may include an address and a telephone number. Payment: as part of the payment for the products and services offered on the website, financial data relating to the user’s bank account or credit card are recorded. Communication: when the website is used to communicate with other members, data relating to the user’s communications are temporarily stored. Cookies: Cookies are used when the site is used. The user has the possibility to disable cookies from his browser settings. Use of personal data The purpose of the personal data collected from users is to make available to them the services of the website, to improve them and to maintain a secure environment. More specifically, the uses are as follows: access and use of the website by the user; management of the operation and optimization of the website; organization of the conditions of use of the Paid Services; verification, identification and authentication of the data transmitted by the user; proposal to the user of the possibility to communicate with other users of the website; implementation of user assistance; personalization of services by displaying advertisements based on the user’s browsing history, according to his preferences; prevention and detection of fraud, management of malware (malicious software) and security incidents; management of possible conflicts with users; sending commercial and advertising information, according to the user’s preferences. Sharing personal data with third parties Personal data may be shared with third parties in the following cases: when the user uses payment services, for the implementation of these services, the website is in contact with third party banking and financial institutions with which it has concluded contracts; when the user posts publicly accessible information in the free comment areas of the website; when the user authorizes a third party website to access his data; when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data, in the context of providing these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on personal data protection; if required by law, the website may transmit data in order to file claims against the website and comply with administrative and judicial proceedings; Security and confidentiality The website implements organizational, technical, software and physical measures in digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and that the Website cannot guarantee the security of transmission or storage of information on the Internet. Implementation of users’ rights In accordance with the regulations applicable to personal data, users have the following rights, which they may exercise by sending their request to the following address C/ Las Cañas 101 P.I. Cantabria 26.009 Logroño, La Rioja, Spain or to the e-mail email@example.com. Right to withdraw consent at any time. Right of access, rectification, portability and deletion of your data and to limit or oppose its processing. Right to file a complaint with the supervisory authority (agpd.es) if you consider that the treatment does not comply with current regulations.
Language of the contract
These general terms and conditions of sale are written in Spanish. In the event that they are translated into one or more foreign languages, the Spanish text shall prevail in case of dispute.
The user undertakes to make correct and appropriate use of the services and the ÁNGEL RUÍZ IBAÑES S.A. website in accordance with the Law, with these General Conditions, the Legal Notice and Conditions of Use of the Portal, as well as with any other conditions, regulations and instructions that may be applicable. These general contracting conditions are governed by Spanish law, and the Spanish Courts and Tribunals are competent to hear any questions that may arise in relation to interpretation, application and compliance. The User expressly waives any other jurisdiction that, by application of the Law in force, may correspond to him/her and voluntarily submits to the jurisdiction of the Courts and Tribunals of the city where ÁNGEL RUÍZ IBAÑES S.A. is domiciled.